Why use informal methods of conflict resolution?
Tips:
- Educate yourself concerning the situation and the rights you and your child possess.
- Maintain complete and accurate notes of all discussions with teachers and school officials. Read and keep copies of all official correspondence.
- Be polite but firm in dealing with teachers and administrators. Make it clear to them that you know what your rights are.
- Make it clear to others that you know what their responsibilities are, and be aware that they may need to be reminded of what they are legally obligated to do. It is occasionally the case that teachers and administrators are not fully aware of what the law requires of them. In such cases, informing them of the law may fix the problem.
- Be aware that you may need to resort to more formal methods of conflict resolution. If you find school officials unwilling to cooperate or if you run into a problem in negotiations, keep in mind that you can request mediation or a due process hearing. If you believe that the school is not respecting the rights of yourself or your child, you may request a complaint investigation.
